John Mendez

I wanted to take the time to show users how to properly get started with XDev Software's product Xtra Knowledge. This will be a 2 part series.  The first one will be showing users how to install the product.  The second part will be showing users how to get started with the product.  We are currently working on a msi package or custom installer to make the product easier to setup.  However, for now it is just a few copy and pastes and running some SQL scripts.  If you do have any problems please feel free to email support@xdevsoftware.com and we will be more than happy to get you up and running.  Click here to read more about the product. 

Lets get started with installing your knowledge base software Xtra Knowledge:

INSTALL

1. Download the product in a zip file located here
2. Unzip the file to any location on your web server or computer
3. Go to the location and open the folders you just unzipped and copy directory "KB" to your default website directory (i.e., c:\inetpub\wwwroot)
4. Open Query Analyzer, SQL Server Management Studio, or another query interface of your choice
5. Open the directory "KBSQLScripts". Start a new query and run the scripts in the following order:
 - xDevKB_DBCreate.sql
 - xDevKB_TablesCreate.sql
 - xDevKB_StoredProcsCreate.sql
 - xDevKB_UserCreate.sql

6. Open IIS Manager on your web server
7. Locate the KB directory underneath the default website tree node
8. Right click on the directory and go to properties
9. Under the "Directory" tab click on "Create" to make the directory an application.
10. Still in IIS Manager, under the "ASP.NET" tab, verify the ASP.NET version is 2.0.
11.Click "OK" to exit out of IIS Manager
12.Open your browser (i.e., Internet Explorer) and browse to the location of your default website of the server you copied the "KB" directory and verify website is functional. (i.e, http://localhost/KB, http://servername/KB)

Please read part two of this blog to continue using and getting started with Xtra Knowledge.

Xtra Knowledge knowledge base, asp.net